Privacy Policy

Overview of Information We Collect and Its Use

Our platform gathers various types of data to optimize your experience. This ranges from personal identifiers like your name and contact information to details about your employment and other personal data you share. We also monitor your engagement with our services, including visited pages, search queries, and actions performed.

This information is integrated with other datasets from third parties to deliver more relevant content and understand user needs better. Moreover, we may anonymize or aggregate your data, so it no longer identifies you, using this for research, marketing, and other internal functions.

Non-Personal Aggregated Data and Compliance

We collect aggregated data such as demographic or statistical information, which is derived from but does not disclose your personal identity. Aggregated data is used for analysis without linking back to you. For example, we might report the percentage of visitors using a specific feature on our website.

Should we be required by law or contractual terms to gather certain personal information from you and you fail to provide it, we may be unable to deliver the related service. Consequently, we might cancel the service, which you agree is a necessary condition of using our platform.

Our Data Collection Practices

We collect Personal Data through several approaches:

• When you use our website, we automatically collect Personal and Non-Personal Data such as device details and usage patterns. This is done through cookies, server logs, and related tracking tools. If you visit other websites that also use our cookies, we might collect technical and usage information there too. See “Cookies and Similar Technologies” for more info.
• We also acquire Personal Data, including technical and usage information, from third-party sources like analytics providers and ad networks. For clients, we may enhance the business information they provide by obtaining additional data externally, including contact details for non-users.
• Sometimes, clients engage us to process data on their behalf. In these cases, we act as a service provider and do not directly engage with the individuals whose data is handled.

If you wish to access, correct, or delete your data that we process for a client, we will provide you with the client’s contact information. Occasionally, we may assist with these requests.

Use of Personal Information in Our Services

We process your personal information to deliver essential services and maintain a safe, personalized experience:

• To Communicate with You: We use your information to address your questions, concerns, or support requests. Without this data, communication would not be possible.
• To Enforce Rules and Detect Misuse: We process data to monitor and prevent any misuse of our platform, enforce terms, and collect relevant service fees.
• To Ensure Security: We use your personal information to enhance protection against threats such as spam, malware, and unauthorized access, and to confirm your identity.
• To Customize Features: We enable customization through plugins and integrations that rely on personal data. Our Cookie Policy offers more information about these tools.
• To Advance Services: By analysing how users interact with our platform, we gather insights to improve, expand, and innovate our services.

We will inform you if your data is used in new ways beyond this policy. You’ll be able to limit that use, though some service functions may be affected.

Parties We May Share Your Data With

Your information may be shared with third parties for legitimate operational reasons. These include employers reviewing your profile, business affiliates, service providers, legal entities, or regulatory authorities. Once the data is shared, these recipients are independently accountable for managing and protecting it under their own privacy rules and obligations.

We may also disclose information when necessary for legal compliance, to protect rights and security, or during business restructuring events, including mergers or sales.

Your Rights Over Personal Data

Based on your location, you might have rights including access to your data, correction of errors, deletion requests, and the option to opt out of specific uses. Some rights may be limited by local laws. To exercise these rights, contact us at admin@seraphichire.com, and we will respond in accordance with applicable regulations.

Third-Party Website Disclosures

Our services may link to third-party websites or applications, which operate independently and follow their own privacy policies. Although we seek to link to reputable sites, we are not responsible for their content or data practices. Please review their privacy policies before sharing any personal details.

Data Security and Retention Practices

We prioritize your data’s safety by applying strong security protocols across our systems. This includes technical tools, controlled access, and protective policies. Although we aim for high standards, no system can promise total security. We store your personal data for as long as necessary to fulfil services and meet legal obligations. Some backup copies may be retained temporarily.

Revisions to the Policy

Our Privacy Policy may be revised over time to reflect updates in law, operations, or technology. When we make changes, the latest version will be posted on our services. Please revisit it regularly for the most current information.

CCPA Rights for California Users

California residents have privacy rights under the CCPA to access, delete, or opt out of the sale of personal data. For assistance, email admin@seraphichire.com.